Services

Share

Department:
Personnel & A.R. Department
Title: Public Grievance Redressal and Monitoring System
Description:
To make the system of governance more efficient, Public Grievance Redressal and Monitoring System enables citizens to file their grievances against various Government Agencies just at the click of few buttons
Category:
Goverment To Citizen
How to Avail:
Citizens can lodge their grievances online by clicking on lodge grievance menu. He or she needs to select the Department to which the grievance pertains, provide personal details and enter specific details about the Grievance and if required, upload related scanned documents. A successful registration of grievance will generate an acknowledgement with a unique registration number which will be received by the complainant in the form of an SMS.
This registration number can be used for tracking the status of his/her grievances, for sending reminders and for viewing the action status
Whom to Contact:
Secretary,Personnel and A.R. Department